Privacy & Cookies Policy

Spinfluence Concierge ("we", "our", "us") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose and safeguard your information when you visit our website and use our services. Please read this policy carefully. If you disagree with its terms, please discontinue use of our site.

We may collect the following types of personal information:

— Contact information: name, email address, telephone number

— Request details: information you provide when submitting an enquiry or booking request

— Usage data: information about how you use our website, including your IP address, browser type, pages visited, and time spent on pages

— Communication data: records of correspondence if you contact us directly

We use the information we collect to:

— Process and respond to your enquiries and service requests

— Provide, operate and maintain our concierge services

— Communicate with you about your requests, bookings and services

— Improve and personalise your experience with us

— Comply with legal obligations

— Send you relevant updates and information about our services, where you have given consent

Our website uses cookies to enhance your browsing experience. Cookies are small text files placed on your device that help us understand how our website is used.

Types of cookies we use:

— Essential cookies: necessary for the website to function properly

— Analytics cookies: help us understand how visitors interact with our website

— Preference cookies: allow the website to remember your choices

You can control cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of our website.

We do not sell, trade or rent your personal information to third parties. We may share your information with:

— Trusted service providers who assist us in operating our website and delivering our services, subject to confidentiality agreements

— Professional advisors including lawyers and accountants where necessary

— Regulatory authorities where required by law

All third parties are required to maintain the confidentiality and security of your personal information.

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

We retain your personal information only for as long as necessary to fulfil the purposes for which it was collected, including for the purposes of satisfying any legal, accounting or reporting requirements.

Depending on your location, you may have the following rights regarding your personal information:

— Right of access: to request a copy of the personal data we hold about you

— Right to rectification: to request correction of inaccurate or incomplete data

— Right to erasure: to request deletion of your personal data in certain circumstances

— Right to object: to object to certain types of processing

— Right to data portability: to request transfer of your data in a structured format

To exercise any of these rights, please contact us at hello@spinfluence.com

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We encourage you to read the privacy policies of any third-party sites you visit.

We reserve the right to update this Privacy Policy at any time. We will notify you of any significant changes by updating the date at the top of this page. Your continued use of our website following any changes constitutes your acceptance of the revised policy.

If you have any questions about this Privacy Policy or our data practices, please contact us:

Spinfluence Concierge

Email: hello@spinfluence.com

Website: www.spinfluence.com